Frequently Asked
Questions
Most clients tell us that calling or reaching out is the most difficult step. At first we meet for an initial one-hour consultation, after which you will receive a full report. After you have goals, cost, and timeline information, you can decide whether you would like to move forward and make further appointments.
It is common to feel frustrated with organizing tasks. Emotions such as feeling overwhelmed and having strong emotional attachments can complicate the organizing process, making it harder to make decisions or let go of items. If you don’t have a clear system for organizing or haven’t developed a personal method for it, you might struggle with how to categorize things or figure out where everything should go. Organizing also takes time and mental energy, and sometimes life’s other demands leave you with little energy to devote to it. Regardless of the reason, it is important to remember that you are not alone in feeling this way. Many people find decluttering and organizing to be a challenge, so it’s okay to ask for help.
We offer a one-hour initiation consultation. During this time, we will tour your space, discuss your goals, offer suggestions, and brainstorm initial solutions. After the consultation, you will be provided with a written report outlining what we have discussed, the priority of your goals, and an estimate of timeline and cost.
No, please do not tidy or clean up the space before the consultation. We know that inviting us into your space can be intimidating but please know we are there to assist and find solutions without judgement. It is most helpful if we can see the area how it appears every day so we can offer practical solutions for organization.
Yes, only you know how your space functions, what is important, and your ultimate organizational goals.
For every job, you will receive a statement of work contract. In that contract, you give us permission to take and use pictures. Even if you would rather we do not use pictures for marketing purposes, we encourage our clients to take pictures for themselves as it is helpful during the organizing process.
If you give us permission to take and use your photographs, we take every precaution to keep them anonymous and edit them to ensure any personal identifying material is not seen
Yes, on our social media sites we offer links to many of our frequently used and favorite products. During organizing sessions, we can supply the products we discussed to make the process easier for you.
Typical decluttering and organizing sessions last three to four hours but projects do vary greatly from a few hours to multiple days.
Our rates are based on a hourly rate and is dependent on how many of our team are needed for the specific job. We also do have fees for travel outside the Yakima/Selah area.
Gift certificates are available in blocks of 4, 8, or 16 hours, and each package includes a complimentary phone consultation to help customize the experience to the recipient’s needs. Before purchasing a gift certificate for our services, please ensure the recipient is open to working with a professional organizer. We can only assist those who are ready and willing to engage in the organizing process.
